An official army family and MWR Site

Survivor Outreach Services

 

Survivor Outreach Services (SOS) provides long-term support to surviving Families of fallen Soldiers. Our goal is to reassure survivors that they remain valued members of the Army Family.

The SOS program connects you with people who can help. Our services include grief counseling, financial counseling, benefits coordination, support groups, and garrison and surrounding area events.

After a loved one is lost, unresolved issues or questions may surface months or years afterward. The Army is dedicated to fulfilling its promise by providing support to surviving Families. Our financial counselors aid surviving Families through investment and estate planning education, and our support coordinators provide long-term support. SOS can help you navigate the details.

SOS delivers services at garrisons and communities closest to where Families live. Regardless of your loved one’s component or branch, duty status, location, or manner of death, SOS will provide dedicated outreach and support when and as long as you desire.

SOS also honors survivors with Gold Star and Next of Kin lapel buttons. They are symbols of your sacrifice, widely recognized throughout the country. Find more about Gold Star and Next of Kin lapel buttons here.

The Gold Star and Surviving Family Member (GSSFM) Representative is the Army advocate for surviving Family members – and any survivor can contact an Army GSSFM Representative directly any time for any reason. These representatives are available to provide support and address complaints by spouses and other dependents of deceased service members regarding casualty assistance or receipt of benefits authorized by law. If you have questions or concerns about casualty assistance or receipt of benefits, your GSSFM Representative can help.

You can contact a GSSFM representative at +1(833) 313-1960 or usarmy.jbsa.imcom-hq.mbx.sos-survivor-advocate@army.mil.

 

Find more resources for survivors here.

More Community Support

Educational Support Playgroup

Parents with children (under the age of 5) are invited to come and play together.

Mar 23 10 am - 11:30 am
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SFRG Care Team Training - HYBRID

Want to become an SFRG Care Team Volunteer? This is for you!

Mar 23 10 am - 12 pm
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German Level 1

Take advantage of this free opportunity to learn German with ACS!

Mar 23 12 pm - 1:30 pm

German Level 2

Take advantage of this free opportunity to learn German with ACS!

Mar 23 1:45 pm - 3:15 pm
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Post-Deployment (Financial Readiness) HYBRID

Deployment puts a strain on personal and household finances. Let's teach you how to make your reunification seamless and easier on the wallet. Learn how to transition your finances. 

Mar 24 9 am - 10:30 am
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Post-Deployment (Financial Readiness) HYBRID

Deployment puts a strain on personal and household finances. Let's teach you how to make your reunification seamless and easier on the wallet. Learn how to transition your finances. 

Mar 24 9 am - 10:30 am

Prenatal Breastfeeding Education - HYBRID

Learn Breastfeeding tips and tricks from experts in preparation for your baby's arrival.

Mar 24 2 pm - 4 pm
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Foreign National Military Spouse Employment - HYBRID

Are you a Foreign Military Spouse looking for a job? Join us!

Mar 28 9:30 am - 11:30 am

Couples Communication

Learn how to communicate better with your significant other.

Mar 28 11:30 am - 12:30 pm
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Couples Communication

Learn how to communicate better with your significant other.

Mar 28 11:30 am - 12:30 pm
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English as a Second Language (ESL) Level 1

Learn English and improve your verbal skills in this 8 week course.

Mar 28 1 pm - 2:30 pm
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English as a Second Language (ESL) Level 2

Learn English

Mar 28 2:45 pm - 4 pm

Divorce - HYBRID

Divorce or separation brings dramatic life changes. One of the most challenging life changes is the financial implications.

Mar 29 9 am - 10:30 am
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Divorce - HYBRID

Divorce or separation brings dramatic life changes. One of the most challenging life changes is the financial implications.

Mar 29 9 am - 10:30 am
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Host Nation Tour

Let ACS introduce you to Germany!

Mar 31 10 am - 2 pm
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Host Nation 101

Get familiar with your new Host Nation with this informational session!

Apr 3 9 am - 11 am
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EFMP Sensory Storytime

Come play, learn and meet new people

Apr 3 3:30 pm - 4:45 pm

USA Jobs Tutorial (HYBRID)

Are you looking for a government job? ACS can help you understand the process of applying for open positions available on USA Jobs.

Apr 4 9:30 am - 11:30 am
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EFMP Autism Awareness

April is Autism Awareness Month.

Apr 4 11:30 am - 1 pm
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Stress & Anger Management Class

Take hold of your temper with Army Community Service (ACS) and join this informative class on how to understand and control stress and anger.

Apr 4 11:30 am - 12:30 pm

ITC PCS Financial Readiness and Spend Plans - HYBRID

Improve your financial readiness.

Apr 4 1 pm - 4 pm
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ITC PCS Financial Readiness and Spend Plans - HYBRID

Improve your financial readiness.

Apr 4 1 pm - 4 pm

Basic Training for New Parents

Learn what to expect as a new parent!

Apr 5 9 am - 1 pm
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Income Tax Basics - HYBRID

Take full advantage of your income when filing your taxes!

Apr 5 9 am - 10:30 am